This role is a post development support position. The primary function of the Sustaining Engineer is to help maintain our existing product portfolio, by idendifying any issues that occur in production and investigating the root cause, reporting them to the Sustaining Engineering team in the UK.
Responsibilities:
1. Provide first line technical support to the manufacturing facility in China.
2. Work closely with the Quality team to compile reports on the common faults encountered and
feedback to the Sustaining Engineering team in the UK, so that the product can be redesigned
before failure reoccurs.
3. Conduct detailed failure analysis.
4. Solve complex technical/commercial issues, working with all engineering disciplines within the
company.
5. Write detailed and accurate technical reports highlighting the root cause of issues.
6. Suggest corrctive actions to improve overall quality and reliabiity of our products.
7. Update documentation, drawings and BOM listings as required.
8. Conduct basic laboratory based testing to assist in fault finding.
9. Report on the progress of project work back to the UK team on a regular basis.
10. Work with the Engineering and Quality teams to meet the targets oulined.
Education / Experience:
1. Education Background:
Undergraduate's degree in Electronics, Process, or related discipline
2. Work Experience:
3 years' previous experience in similar role, sustaining engineering, post development support,
production support, failure analysis, etc.
3. Language Competence:
Good oral and written communication skills(English).
4. Skill Demand:
Technical/mechanically minded.
IT literate.
Have a sound theroetical understanding of analogue electronics.
Knowledge of common processes used during the manufacture of electronic components.